[otrs] New Ticket Category View -- Add Owner Field

27 Jun 2018

      OTRS 6 Community,

Is there a way to show the "Owner" field on the New Tickets dashboard view?
Currently the dashboard shows the Ticket#, Age, Title.  I want to add the
"Owner" category field to show if the ticket has been assigned to an
individual.  Please help.  Thanks!

Thank You,

Johnnie Rucker

General Manager

(954) 379-3201 - Office (FL)

(787) 520-9528 - Office (Puerto Rico)

 http://encoreglobalsolutions.com/ http://encoreglobalsolutions.com/