max_allowed_packet setting is in your my.ini configuration of MySQL.
query_cache_size, same
root@localhost password within OTRS, Agents
FQDN otrsexample see/search sysconfig within OTRS
Edit Config Settings in Framework -> Core
On Thu, Aug 2, 2012 at 10:21 PM, Kaushal Shriyan
Hi,
I see failure and critical notices in Support Assessment. do i need to run any script to fix it after attending the notices. Is there a way to make it reflect on the Support Assessment Dashboard? I have restarted OTRS and httpd and MySQL services. Any clue?
Failed Check "max_allowed_packet" setting.
"max_allowed_packet" should be higher than 7 MB (it's 1 MB). Any config file to be edited?
Critical Check "query_cache_size" setting.
The setting "query_cache_size" should be used. Any config file to be edited?
Check if root@localhost account has the default password.
Critical Change the password or invalidate the account 'root@localhost '.
Failed Check if the configured FQDN is valid.
Invalid FQDN 'otrsexample'.
Please suggest.
Regards,
Kaushal --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs