Hello,
Put the following lines on to script, download the latest .tar.gz code, replace correspondingly in the script.... Give chmod 777, and then execute it as root...
This is a raw script, i have made.....
after this, run http://localhost/otrs/installer.pl
thats it......
Believe me, you are starting to use, on of the best ticketing systems on Earth...
Welcome to OTRS Family
Good Luck
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#This script installs otrs-2.0.3-01.tar.gz from source on a FC4 machine or a #Mandrake machine
#The script assumes the otrs source code to be in /usr/local/src
cp /usr/local/src/otrs-2.0.2-01.tar.gz /opt/
cd /opt/
echo Uncompressing the Source code
tar xzvf otrs-2.0.2-01.tar.gz
echo Creating a OTRS User
useradd -d /opt/otrs -c 'OTRS user' otrs
usermod -G apache otrs
cd /opt/otrs
cp Kernel/Config.pm.dist Kernel/Config.pm
cd Kernel/Config/
for foo in *.dist; do cp $foo `basename $foo .dist`; done
perl -cw /opt/otrs/bin/cgi-bin/index.pl
perl -cw /opt/otrs/bin/PostMaster.pl
cp /opt/otrs/scripts/apache2-httpd-new.include.conf /etc/httpd/conf.d/
cd /opt/otrs/bin/
./SetPermissions.sh /opt/otrs otrs apache apache apache
service httpd restart
service mysqld restart
cd /opt/
rm -rf otrs-2.0.2-01.tar.gz
=======================================================
Regards
KartheeK
Guido Leisker
is there a rpm for FC4? The packages for FC 1/2/3 dont work on 4.
What's the error message? There is no error message from otrs, I can install it. But then my apache httpd does not work any more. It seems that otrs thinks I do have apache1 on my system.
Trying to start apache gives the follwing result: --------------------------------- # tail /var/log/httpd/error_log [Wed Jan 18 13:26:27 2006] [error] Use of uninitialized value in list assignment at /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi/Apache/Reload.pm line 34.\nCompilation failed in require at (eval 83) line 3.\n [Wed Jan 18 13:26:27 2006] [error] Can't load Perl module Apache::Reload for server erwin.guido-leisker.de:0, exiting... --------------------------------- Installing the Reload.pm for Apche 1 under /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi/Apache/Reload.pm will the server let start, but dont realy working. That was with the package for FC3, the package for RH EL 4 has 100 failed dependencies. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ Send instant messages to your online friends http://in.messenger.yahoo.com