RE: [otrs] Deleting a ticket

You have to create a generic agent and set it to delete that ticket number _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Bas Rijniersce Sent: Wednesday, January 10, 2007 1:54 PM To: otrs@otrs.org Subject: [otrs] Deleting a ticket Hello, Is there a way to delete ticket just after it's created. Sometimes I get mails in the OTRS email address that really should not have gone there. I can obviously close the ticket, but then they will still show in overviews etc. Bas