
http://support.xxx.ch/otrs/index.pl?Action=AgentTicketZoom;TicketID=32829;Ar... Am 18.12.2017 um 12:21 schrieb Rudolf Bargholz:
Hi,
If I click on a specific article in a ticket, then the following URL is displayed:
http://support.xxx.ch/otrs/index.pl?Action=AgentTicketZoom;TicketID=32829#Ar...
If I copy this URL, paste it into a new empty browser window, then the specified article is not shown in the view, but rather the last created article in the AgentTicketZoom view. Is there any way of specifying a URL that allows us to navigate to a specific article in a ticket?
Regards
Rudolf Bargholz
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
-- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de