
You've asked the question 3 times, and apparently it's unanswerable as
you've requested. Perhaps if you tell us your use case on it we can give you
a better answer. Who creates the ticket? Does the ticket already exist and
are you trying to make the state New again and want the owner of the ticket
to be root@localhost again? Why not just unlock the ticket?
On Fri, May 13, 2011 at 10:48 AM, Juancho -
Hi,, need help!!!
I have a problem. How can I do to move a ticket to the "new ticket" without blocking the ticket to a different user.
Thanx!!!!!!!!!!!!!!!!!!!!!!!!!!
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