
Hi Andrew,
As a Unix Systems Analyst, don't you feel we will miss a little bit of
informations/details please ? :)
Do you have some informations through Syslog and/or OTRS logs ( I don't
know if with Etch package Syslog is the default logging method for
OTRS) ?
Did you check if OTRS database has been created automatically by
post-script package install ? Does your mysql default installation is
working properly ( do a simple test through
Hi,
It seems that every time I send an email to this mailing nothing gets accomplished. But I am trying to go live with otrs2 at my company, and can’t figure out why every time I install the package, it doesn’t work. I am using Debian Etch, with OTRS2. If I install with mysql, it says there is some database problem. I have the mysql-client installed. If its postgresql, it doesn’t install the user for administering the application. Could someone please advise me on this? I would like to go live this week.
Thanks for you help,
Andrew Meyer
Unix Systems Analyst
Precision Practice Management
1300 Hampton Ave., Ste 200
314-787-0681 x39
314-565-0868
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