Hi,
After a lot of searching, I came across
http://lists.otrs.org/pipermail/otrs/2007-May/018895.html and I gave its
instructions a try from SysConfig > Ticket > Core::PostMaster by modifying:
PostMasterMaxEmailSize to 100200
PostmasterUserID to 2
After saving the above changes, mails started downloading as usual :)
Hope this helps!
Regards,
Saurabh Pande.
-------- Original Message --------
Subject: [otrs] Mail download stopped due to Can't create PID
PostMasterMailbox Error
From: Saurabh Pande
Hi,
For some reason mails have stopped downloading in our OTRS 2.4.6 installation and we are seeing rows upon rows of similar error messages in System Log:
Need User or UserID! Need TicketNumber! No article found for TicketID 567512! Can't create PID PostMasterMailbox, because it's already running (dev-crm.internal.directi.com/16490)!
Upon researching this a bit, I ran across the following links:
http://lists.otrs.org/pipermail/otrs/2009-August/028048.html http://lists.otrs.org/pipermail/otrs/2009-August/028052.html
But the above URLs don't present a solution to this issue. Can someone help us to resolve this?
Regards,
Saurabh Pande. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs