
5 Jul
2016
5 Jul
'16
12:07 p.m.
Hi, We are wondering how to change the "Title" field on T icket::Frontend::AgentTicketLockedView to actually show the ticket title instead of the weird combination of last poster and last subject. In Ticket::Frontend::AgentTicketLockedView###DefaultColumns I can see the field "Title" which is the above combo-thingie. I tried to locate a list of all available ticket attributes to see if there was another field showing the actual title, but my google skills failed me. We are on OTRS 5. Any suggestions? -- Lars