[otrs] Beta 6 - Freetext Required Validation?

29 Oct 2010

      My Freetext "requirements" are not being enforced in Beta 6 (though I'm
fairly certain they were a few weeks ago).

Given the following Sysconfig (abbreviated from ZZZAuto.pm), I would expect
1 and 2 to be required for any new phone ticket, but this is not the case.

$Self->{'Ticket::Frontend::AgentTicketPhone'}->{'TicketFreeText'} =  {
  '1' => '2',
  '2' => '2',
  '3' => '1',
  '4' => '1',
};

$Self->{'Ticket::Frontend::AgentTicketCompose'}->{'TicketFreeText'} =  {
  '1' => '2',
  '2' => '2',
  '3' => '1',
  '4' => '1',
};

Has anyone else seen this?    Is there another option I should be setting?

Hugh

[otrs] Beta 6 - Freetext Required Validation?

Hugh Kelley