A number of basic ACLs is what we need most of the time. As I understand,
simple ACL is just Perl dictionary of dictionaries (they are called
"dictionaries" in Python, in Perl it is maybe Hash or smth like this, I
don't remember).
For example, I need to limit choices of SLAs and Priorities by customer
department or title (customer data is in LDAP), and it's gonna be a lot of
similar and very simple ACLs.
On another hand, I would be completely satisfied if I could place those ACLs
somewhere out of Config.pm (f.e. CustomConfig01.pm for ACLs,
CustomConfig02.pm for backends and so on).
On Tue, Jan 26, 2010 at 12:26 PM, Shawn Beasley
Hi Mihail,
On Jan 26, 2010, at 10:17 , Михаил Лукин wrote:
There is a nice example of editing ACL via Sysconfig (Ticket -> Core::TicketACL) Is there an OTRS package or something else to allow Add/Edit new ACLs via web interface (Sysconfig)?
Unfortunately, not currently. It should be easy to implement a static number of basic configurable ACLs. Due to the complexity, it makes it harder to implement this in its full power.
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-- regards, Mihail