Re: [otrs] Back Error

Im using the script that came with OTRS. I just run it with cron MCITP(rgb)_1084_1085 https://exams.giac.org/images/logos/giac_silver_small.gif GIAC Security Leadership Certification (GSLC) From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche Sent: Wednesday, April 21, 2010 5:48 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Back Error Hello Maurice, Could you please share with us the backup script you're using? Thanks! Leonardo Certuche www.itconsultores.com.co On 21 April 2010 16:42, Maurice James wrote: Its set, but why is OTRS back up throwing that error? MCITP(rgb)_1084_1085 https://exams.giac.org/images/logos/giac_silver_small.gif GIAC Security Leadership Certification (GSLC) From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini Sent: Wednesday, April 21, 2010 2:15 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Back Error

I have my max allowed packet size set to 1BG

You should have it in my.cnf [mysqldump] section too (and rebember to restart mysql if you make some change to cnf file). --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/