Hi,
Someone can help me please ?
________________________________
De : Guyard Marc
Envoyé : jeudi 24 janvier 2008 12:35
À : 'otrs@otrs.org'
Objet : Problem with otrs postmaster filter
HI,
I test a implementation of otrs in my services.
I want to test the OTRS Postmaster filter. For exemple, i want to add a rules who add the X-OTRS-ArticleType and set to email-internal when the email come from a internal email
I've configured the postmaster filter like that :
**************************
Filter Name : Filtre interne
Match
Header 1 => From Value => EMAILADDRESS:test@orange-ftgroup.com
Set
Hearder 1 => X-OTRS-ArticleType Value => email-internal
***************************
In my otrs log i can see this when i send a email who match the postmaster filter rule :
***************************
[Thu Jan 24 11:19:03 2008][Notice][Kernel::System::PostMaster::Filter::MatchDBSource::Run] Filter: 'Filtre interne' Set param 'X-OTRS-ArticleType' to 'email-internal' (Message-ID:
