Hi Broderick,
I don't see that information at all. This is what I get (sorry for the Danish translation, but the first column is in English) and you can see the ticket is moved but not from where to where.
[cid:image001.png@01CB9864.4C030910]
Lars
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Broderick Wood
Sent: Thursday, December 09, 2010 5:39 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Queue moves in history
When I look at the history for a ticket (by clicking on HISTORY when
reading the ticket contents) I see the first column has the keyword
"Move" whereas the second column has the details "Ticket moved into
Queue "Software Services::Software Packages" (35) from Queue "Raw"
(2)"
On Thu, Dec 9, 2010 at 6:17 AM, Lars Jørgensen
Hi,
Often been wondering: When we move a ticket into a different queue, the History just shows it's been moved. Is it possible to see what queue it was moved into?
Lars
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-- ------------------------------------------------ Broderick Wood HelpDesk Co-Ordinator Technical Services Team #205 Athabasca Hall Department of Computer Science The University of Alberta Edmonton, AB T6G 2E8 (780) 492-5018 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
