9 Mar
2006
9 Mar
'06
12:54 p.m.
they are in that size that you like to have them. as far as i know the only way of defining units is to tell all agents what units you are using... Li otrs-bounces@otrs.org schrieb am 09.03.2006 13:47:02:
aloha list,
Can any one explain what is the concept of work units? Are they in hours or what? is it possible to specify units ??
regards
-- ZA
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f?r Ihr OTRS System? => http://www.otrs.de/