Re: [otrs] Adding Login Name to 2.4 dashboard

8 Feb 2010

      How to enable this feature but not for the customer instead I would like to
get the name of the Agent.

Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services

TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: mmoj@timocom.com
Internet: www.timocom.com

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  From:       Lucio de Aquino Marinho                                                                 

  To:         "User questions and discussions about OTRS."                                                        

  Date:       26.08.2009 23:21                                                                                                   

  Subject:    Re: [otrs] Adding Login  Name to 2.4 dashboard                                                                     

  Sent by:    otrs-bounces@otrs.org                                                                                              

  Simple , Very simple

 <td width="10%">

$QData{"CustomerUserID","15"}</div>
  </a>
</td>

Lucio de Aquino Marinho escreveu:

      Hello to all

        Following  the same line , how to put the login name of the user in
      the dashboard , I tried some lines without sucess !!!!
        Thanks for all

      Lucio

      Путкин Герман escreveu:
                  What I really need is the name of the queue, instead of
                  the ID. Can
                  anyone please suggest how to retrieve the queue name
                  instead?

            Just type Queue instead QueueID :)

            Also I add link to this queue:

            <td width="10%">

            $QData{"Queue","15"}</div>
            </a>
            </td>

            German

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