24 Apr
2007
24 Apr
'07
7:04 a.m.
When I try to attach a file bigger then 1MB, I got this error [Error][Kernel::System::Web::UploadCache::DB::FormIDAddFile][Line:91]: Got a packet bigger than 'max_allowed_packet' bytes I setup my "WebMaxFileUpload" to be 50 MB, but no change I still cannot attach bigger files Can someone help me, or give me some hint, how to trace the problem . I still think that this is an OTRS setting, that needs to be changed. Thanks in advance Peter