Did you had a look at Sysconfig ( Framework -> Core::Web, Frontend::RichText ) ? regards Christoph Nathan Campbell schrieb:
I'm sure this is really easy and I am just missing it -
I am having trouble finding an option to view tickets in HTML format in OTRS. Everything is being converted to text and I would like it be HTML (for formatting, inline images, styles, etc...). I was under the impression that 2.4.4 allowed this.
Will keep browsing the manual.
Thanks
*Nathan Campbell * Dallas Symphony Orchestra
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