Re: [otrs] Maxsize of attachment in response

12 Mar 2014


      There is not error message but the file is not include in the list of  
attachments when I do a reply to one ticket. But when the size file is 
less than 1Mo it appears in the list of attchmentlike in the following 
screenshot


Claude


-------- Message original --------
Sujet : [INTERNET] Re: [otrs] Maxsize of attachment in response
De : Gerald Young 
Pour : User questions and discussions about OTRS. 
Date : 12/03/2014 15:38
...
Better to host the file and provide a link. (Especially if it is a 
commonly presented file). When you say you can't send, what's the 
error message? What entity is ultimately blocking you? Your mail 
transport? The recipient?
On Wed, Mar 12, 2014 at 10:33 AM, claude 
mailto:pref-otrs@haute-garonne.gouv.fr> wrote:
Hi,
Where can I configure the maxsize of attachment in response ?
Actually when the file is more than 1Mo, I can't send it.
Thanks and regards
Claude
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