OTRS interface functions through Apache so Apache failing means your can't
access otrs.
WIth the windows install I am not sure if apache reports errors to the Event
log or if it creates a log directory and logs in there. In either case
there should be dome details that will help explain the failing. Look for
Apache or similar in the event logs, or for a https.err, httpd.log, or
possibly something like access.log. These files are just text file and may
be opened with any text editor.
LQ
ps - will be offline most of the next few hours.
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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of pri
pri
Sent: Thursday, June 28, 2007 11:30 AM
To: otrs@otrs.org
Subject: RE: [otrs] otrs disables exchange virtual server
i m sorry for not giving proper details
i am completely new to this system. i am just learning it. this error does
not occur immediately after i install otrs. it occurs after sometime as in
when i am working on the system.the error is httpd. exe error. it says
unable to read from memory. after i got this error. i went into the apache
folder and started the httpd.exe. after i manually started the apache server
otrs works fine. but it should work without me having to go start the server
everytime right? thats my problem. once i get this error. otrs never works
without me starting the apache server manually
thank you
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From: "LQ Marshall"
when we install OTRS can i use localhost for database creation. OTRS wil be running on the server and clients are going to access it thriough the server. hence can i leave it as localhost?
The database connection may be left to localhost as long as the database is on the same system.
Client access to OTRS cannot be via localhost... This will not work. You will need to provide a NetBIOS (intranet) or FQDN or IP or something similar for clients to connect.
LQ
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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of pri pri Sent: Thursday, June 28, 2007 7:39 AM To: otrs@otrs.org Subject: RE: [otrs] otrs disables exchange virtual server
another query. please excuse me if its very silly.
when we install OTRS can i use localhost for database creation. OTRS wil be running on the server and clients are going to access it thriough the server. hence can i leave it as localhost?
please bear with my stupid questions
thank you
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