Re: [otrs] New tickets issues

hi Am 27.12.2012 um 11:13 schrieb "khaled mohamed" :

Dear OTRS team,

Kindly help me in 2 issues in OTRS 3.1.12

1- How to replace type and TO menus when customer create new ticket ?

replace? or disable it? disable it in sysconfig. replace with other things? I think you have to code something. or you may describe what you really want :-)

2- How change skin/themes on customer interface link ?

create your own scheme or skin. look in developper book. it is creating a new skin and alter css files. hth regards florian