Hi there, I have a serious problem. When I want to add an attachment to a note I am writing the attachment is not uploaded to the server. The Pop up which is open by OTRS 3.0.7 with ITSM is still there but the logs show the following. ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Thu May 5 08:16:06 2011 Message: Need Filename! Traceback (13108): Module: Kernel::System::Web::UploadCache::DB::FormIDAddFile (v1.24) Line: 68 Module: Kernel::System::Web::UploadCache::FormIDAddFile (v1.22) Line: 153 Module: Kernel::Modules::AgentTicketActionCommon::Run (v-1, set by base.pm) Line: 387 Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.89.2.1) Line: 204 Module: ModPerl::RegistryCooker::run (v1.89.2.1) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.89.2.1) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 Can anybody help me out to fix this problem? Mit freundlichen Grüßen / Kind regards Markus Moj IT Infrastructure & Services TimoCom Soft- und Hardware GmbH In der Steele 2 DE-40599 Düsseldorf Tel: +49 211 88 26 80 14 Fax: +49 211 88 26 70 14 eMail: mmoj@timocom.com Internet: www.timocom.com Geschäftsführer: Jens Thiermann, Gunther Matzaitis Amtsgericht Düsseldorf, HRB 34489
