28 Feb
2012
28 Feb
'12
2:06 p.m.
Hello, Using otrs 3.0.9. I remember a time in version 2.4 where i could login to otrs WITHOUT having an account already configured in otrs, just a valid ldap account. You'd then log-out, admin would setup your groups + queues, you'd log back in and be done. in 3.0.9 i need to first create the user account before a valid LDAP user can login to otrs. i didn't make any big changes to my config.pm file. anyone had a similar experience or know an option to fix the issue. thanks in advance, Neil