4 Sep
2009
4 Sep
'09
8:28 p.m.
Hi, On 04.09.2009, at 22:22, Timothy J. Deerinck wrote:
Marco,
THANKS! I actually did not have any groups for the Customer Company / User setup. I set one up, assigned the queue to this group, gave the customer permissions, and PERFECT!
You should really avoid doing customer group permissions, unless you have a good reason for it. Just a tip -- Shawn Beasley shawn@otrs.org Computers make work that one would not have without them go faster!