17 Mar
2006
17 Mar
'06
11:26 a.m.
Hello all, Even I'm experiencing the same problem. I have configured the auto response for new tickets but it's not working. Please help. Thanks, Nikhil _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of shawn.beasley@dlh.de Sent: Friday, March 17, 2006 7:01 PM To: otrs@otrs.org Subject: [otrs] Auto Responses Hi all, When and how can I use the default closed -> new ticket auto response? Vielen Dank, Shawn Beasley Support - IT LPID LPI000077664 VERIFICATION NUMBER 3vk4xshbx6 http://www.lpi.org/ LPIC - 1 Tel. +49 6543 983 113
