bin/otrs.SetPermissions.pl --otrs-user=otrs --web-user=apache
--otrs-group=apache --web-group=apache /opt/otrs
On Thu, Dec 19, 2013 at 4:15 PM, Tennant, Jacob
I am running into this problem as I have read and tried many of the solution others have used but nothing has worked.
I am attempting to install otrs-3.3.3-01 on a fresh install of CentOS 6.5 32bit.
I have noticed somethings odd however as all of the corrections to this problem I have found said to use this command.
./SetPermissions.sh /opt/otrs otrs apache apache apache
If you go into the bin folder the new command is ./otrs.SetPermission.pl, which I have tried and it states that the permissions for Kernel\Config.pm has been changed but I still get the error.
I have running these commands in terminal as root and have even chmod the Config.pm file to give everyone read/write/execute permissions but it still won't pass the writeable test in the installer.
Any suggestion???
Jacob W. Tennant
IT Specialist
Pierpont Community & Technical College
Office: 304-333-3641
jacob.tennant@pierpont.edu
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