Re: [otrs] cc included in autoanswer

any clue ? i didn't find anything related or, at least, no solution on previous posts. MV On Wed, Jan 27, 2010 at 3:30 PM, Marco Vannini wrote:

Hi all,

If a customer sends otrs a mail with someone else in CC it is possible to let otrs to send autoanswer (new ticket creation, change ownership) to CC too ?

Thank you in advance.

MV