This seems to indicate you've changed the name of "normal" priority.
On Wed, Nov 17, 2010 at 10:32 AM, DM_Julio Angulo wrote: Hi, I wonder if anyone has or knows of a tutorial on how to properly
configure the email administrator account as I've tried various settings and
I only get the message: [Wed Nov 17 09:50:06
2010][Error][Kernel::System::Priority::PriorityLookup][287] No Priority for
3 normal found! [Wed Nov 17 09:50:06
2010][Error][Kernel::System::Ticket::TicketCreate][405] No PriorityID
(invalid Priority Name?)! [Wed Nov 17 09:50:06
2010][Error][Kernel::System::MailAccount::POP3::_Fetch][169] POP3: Can't
process mail, see log sub system
(C:/OTRS/OTRS/var/spool/problem-email-336a672b1019a24c805fe059a0559d51,
report it on http://bugs.otrs.org/)! any help would be greatly appreciated. Julio Cesar Angulo Quiroz Telf.: 997066155 ---------------------------------------------------------------------
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