Hi all, Having had the great opportunity (finally) to upgrade an old installation with that combination of great software, I'm experiencing some little problems: - apparently Agents are not receiving alerts and in logs there are Jan 4 16:08:44 xxx OTRS-CGI-10[4615]: [Error][Kernel::Output::HTML::Layout::NavigationBar][Line:2620]: Module Kernel/Output/HTML/NavBarTicketSearchProfile.pm not found! Jan 4 16:08:44 xxx OTRS-CGI-10[4615]: [Error][Kernel::Output::HTML::Layout::NavigationBar][Line:2680]: Module Kernel/Output/HTML/NotificationAgentTicket.pm not found! - using close on ticket zoom Software error: Can't locate object method "OptionStrgHashRef" via package "Kernel::Output::HTML::Layout" at /opt/otrs//Kernel/Modules/AgentTicketClose.pm line 1020. btw the feedback from about 100 users are really good (all the basic functionality are working ;) )! Thank you all a lot again ! Marco Vannini