
29 Mar
2007
29 Mar
'07
noon
Hi, After a ticket is moved to another queue, the user is still zoomed into that mail. This is kind of confusing and we would much prefer that we could be brought to a different view after moving a ticket - the "locked tickets view" is what we would most prefer. I've looked through the SysConfig and can't find a setting for this. Is it somehow possible to change what the next screen is after you move a ticket? Thanks! Tabitha