From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of B Z Sent: Wednesday, November 07, 2007 6:53 PM To: otrs@otrs.org Subject: [otrs] Ticket SMS Notifications- possible? I'm trying to implement SMS (Text Message) Notifications when tickets arrive in a specific queue or are of a specific priority level. Is this functionality available in OTRS 2.2? I've looked through the documentation and on google but I have yet to find anyone who has either done this or explains how it can be done. As always, your help is greatly appreciated! - Brian Zitzow _____ Peek-a-boo FREE Tricks & Treats for You! Get http://www.reallivemoms.com?ocid=TXT_TAGHM&loc=us 'em! REPLY: Have you considered emailing it to an SMS email address? Most carriers (at least in the US) have email addresses that correspond to their telephone numbers, like yourphonenumber@sms.yourcarrier.com (this is only an example, check with your carrier for the correct address!) This would be easier than implementing another module.