Re: [otrs] Problem with attach file in otrs 2.4.9

Dear Vijay Thank you very much for your advise, your solution solve my problem. Best Regards Masoud Ramezani On Tue, Feb 22, 2011 at 07:13, vijay dahiya wrote:

dear Masood,

i had same problem in OTRS 3.0.5 and i have solved the same editing the Encode.pm in OTRS/kernal/system .

just hash the # set binmode # binmode( $Row, ':utf8' );

Hope this will solve your problem .

Regards Vijay Dahiya

On Mon, Feb 21, 2011 at 5:30 PM, wrote:

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Today's Topics:

1. To change logo in agent interface (ravi shanker) 2. Re: To change logo in agent interface (Robert Poreba) 3. Re: Problem with attach file in otrs 2.4.9 (masood ramezani) 4. Re: PDF Printing Images (Stuart Hall)

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Message: 1 Date: Sun, 20 Feb 2011 17:50:23 +0530 (IST) From: ravi shanker Subject: [otrs] To change logo in agent interface To: "otrs@otrs.org" Message-ID: <151239.83208.qm@web94709.mail.in2.yahoo.com> Content-Type: text/plain; charset="utf-8"

Hi,

I'm using otrs 3.0 and would like to know whether we can change "OTRS" logo @ right side corner of agent interface.i couldn't get otrs image in images folder. Also i tried changing productname in config and it only changed logos at browser header,login etc but not OTRS logo @ rightside corner of every page. If somebody have tried this,please let me know

Regards Ravi Shankar