Re: [otrs] Apache::DBI/Reload and Mod_Perl support assessment

Hi Michiel, I've done as you've instructed, restarted my web server but still it's coming up as critical in my support assesment. Any ideas? David Michiel Beijen wrote:

Hi David,

Apart from installing Apache::DBI you would also need to call it after mod_perl startup and before the activation of the DBI modules - edit |scripts/apache2-perl-startup.pl

| use Apache::DBI ();

Apache::DBI->connect_on_init('DBI:mysql:connectionstring....');

See also http://search.cpan.org/~abh/Apache-DBI/DBI.pm http://search.cpan.org/%7Eabh/Apache-DBI/DBI.pm

Regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl

On Sun, Aug 16, 2009 at 18:33, David Holder mailto:david.holder@gmail.com> wrote:

Hi Everyone

I've got OTRS installed onto a Fedora Core 11 box and would like to resolve these performance issues:

Check Comment State Check if the system use Apache::DBI. Apache::DBI should be used to get a better performance (pre establish database connections). Critical Check if the system use Apache::Reload/Apache2::Reload. You should use Apache::Reload or Apache2::Reload to increase your performance. Critical Check used mod_perl version. You should use mod_perl to increase your performance. Critical

I have ensured that mod_perl / apache2::reload / apache::DBI is also installed. I know for apache::DBI requires modification of the config.pm http://config.pm file. But with the windows version of OTRS the apache2::Reload and mod_perl were turned on by default.

Excuse my Linux n00bness, would really appreciate some help with getting these issues resolved.

Thanks.

David

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