
11 Feb
2011
11 Feb
'11
12:50 p.m.
You can use a set of ACL do do so: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=68 Cheers, Nils On 11.02.2011, at 07:29, vijay dahiya wrote:
I am using version 3.0.5 , i closed 1 ticket and after closing if i am doing the search i can view tht ticket and with the other option like close and all .
I feel once the ticket is closed other option should not be visible . How can i do that .
— Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project