29 May
2008
29 May
'08
2:38 p.m.
Hello All, I have a problem of notification. Fixed in 2.2.5 - (2008/01/14) Fixed bug# 977 - No agent notification for new ticket from webinterface if CustomerGroupSupport is enabled I have a notification for a new ticket, but I didn't notif when the customer update its tickets. Where can I make this configuration? In SysConfig or in a particular file ? Thanks for your help. Best Regards, Benoit DAVAUT