7 Apr
2010
7 Apr
'10
10:51 a.m.
It would be easyer in italian :D btw. Based on the otrs file in /etc/init.d and in /etc/sysconfig for redhats like system it is used to check if required services are running and to populate cron table the services that are checked are: # if one of this is false, it will not be checked at the startup! # Note: (may be the database isn't on the same host! --> DB_RUNNING=0) # OTRS_DB_RUNNING=1 OTRS_HTTP_RUNNING=1 OTRS_CRON_RUNNING=1 After that, it is furthermore essential if you need otrs to fetch email from a pop/imap account "automagically" What are the other scheduled functions that are running ?