15 Apr
2013
15 Apr
'13
7:49 p.m.
In general, no. But the ticket could be moved to a read-only queue.
On Mon, Apr 15, 2013 at 3:33 PM, Gustavo Azambuja
Hi, its possivle lock the close tickets to edit. In other words, make impossivle to any Agent add notes, etc to one close ticket?
-- Gustavo Azambuja - Linux User: 275813 http://gazambuja.com
Uruguay: *091 300 333* (Montevideo - Mobile)
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