Re: [otrs] Email tickets

10 Mar 2010

      Hi,

Please help me with this.

On Wed, Mar 10, 2010 at 1:11 PM, manish ramteke
wrote:
...
Hi,
What are the use cases for which one should go for creating email ticket on
web interface
and not phone tickets or sending a mail.
Thanks and Regards,
Manish Ramteke
Regards,
Manish Ramteke