Hi All,
I´m interested too, I made a early post about this but I didn´t receive any suggestion.
Let me know if anyone can help
Thanks in advance.
João Zorro
Managed Services
.............................................................................................................
Novabase
Av. D. João II, Lote 1.03.2.3 . Parque das Nações
1998-031 Lisboa - Portugal
Tel. (+351) 213 836 300 . Fax (+351) 213 836 301
www.novabase.pthttp://www.novabase.pt
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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Justin Noel
Sent: Thursday, February 25, 2010 5:14 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] themes and freefields
Phillipe,
I'd be interested in knowing how you eventually resolve this. I'd like to do something similar.
Thanks,
Justin Noel
http://www.calendee.com
On Wed, Feb 24, 2010 at 2:12 AM, Martignier, Philippe mailto:philippe.martignier@wipo.int> wrote:
Hi there,
I use OTRS for different departements, each department have their own freefields, ... that situation is getting messy as every department can see all freefields.
Do you think that I can create one theme per department and then remove the non used freefields (meaning the ones of other dpt) ?
Thanks for the confirmation
Philippe
Philippe Martignier
Communications Division
Customer Service Section
Email : Philippe.Martignier@wipo.intmailto:Philippe.Martignier@wipo.int
Phone : 00 41 022 338 72 36
Building : GB II
Office : 0,3
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