Customer Company eh? That sounds far more useful than filling out all the
CustomerIDs with hundreds of customers. I shall have to have a go with this.
Note - using CustomerIDs you don't need to update the tickets, it works
immediately.
2009/4/2 Greg Pennell - HSA Global
Lakshan,
All I did was 1.go into the Customer Company admin module 2.add a new Customer Company - taking note of the CustomerID used 3.Access the Customer Users admin module 4.Update all users in the Company setting their CustomerID to the ID specified for the Customer Company in step 2
Now when a customer logs into the Customer interface and selects Company Tickets they will be able to view all tickets which were created by users from that company
NB - I don't think this updates existing tickets - so that will need to be done in database (ticket table)