Re: [otrs] Always CC addresses

Hi Muhammad, SysConfig -> Framework -> Core::Sendmail -> SendmailBcc That's a blind carbon copy, so the To-recipient won't know you did it. Please use with care. Lars From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Muhammad El-Sergani Sent: Wednesday, May 25, 2011 9:55 PM To: OTRS Subject: [otrs] Always CC addresses Dear all, Is it possible to always cc some addresses when sending emails from OTRS? I believe I stumbled across that somewhere, but not so sure. Thanks and Best Regards, Muhammad El-Sergani.