Hey there!
I activated the parameter that you suggested, all I have to do is see if it doesn't happen again.
I'll keep you posted.
Thanks for the quick and good response
PS: Try to go to the volcanoes or the beaches. Well actually try to go where ever it's an awesome country.
María Alejandra Piedra
Unidad de Informática y Sistemas de Información
IICA (506) 2216-0171
Alejandra.Piedra@iica.intmailto:Alejandra.Piedra@iica.int
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Leonardo Certuche
Enviado el: Jueves, 08 de Abril de 2010 02:20 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] E-mail notifications failing
Hi Ale,
Do you have Net::SMTP installed? you can check by running /opt/otrs/bin/otrs.checkModules
In case you don't, you can install it running cpan -i Net::SMTP
You could also set the following parameter in /opt/otrs/Kernel/Config.pm, restart otrs and try again to trigger your notification
$Self->{CheckMXRecord} = 0;
Let us know how it goes
Leonardo Certuche
www.itconsultores.com.cohttp://www.itconsultores.com.co
ps. I'm going to Costa Rica in a few weeks!
On 8 April 2010 15:17, Alejandra Piedra