Anyone? I can¹t for the life of me find the setting for this. I am using
the default reply rule, with the text included being generated from
I¹ve been digging through SysConfig but can¹t seem to find where to set linewrap length for outgoing messages. At the moment, I have outgoing messages set to include the return URL for a given ticket. However, the URL is being cut off just before the actual OTRS .pl file gets appended to the link. So, instead of a working link, I¹m getting something similar to the following:
http://servername.usc.edu/OTRS Customer.pl...(etc)
-- Salvador Manzo [ 620 W. 35th St Los Angeles, CA 90089 e. manzo@usc.edu ] Auxiliary Services IT, Datacenter University of Southern California 818-612-5112 "The secret of happiness is freedom, and the secret of freedom is courage". Pericles' Funeral Oration (431 BC)