
18 Feb
2009
18 Feb
'09
4:34 p.m.
Hi All, At the moment in 'queue view' (the general preview of all tickets), you always see the last customer article, but i would love to see the last ticket article (so, notes, or owner changes or what ever is the last added article. I have searched the otrs mailing lists but did not find any clues, except that the question is asked serveral times... for example: http://lists.otrs.org/pipermail/otrs/2007-February/017778.html Anybody any suggestions? Kind regards, Thomas Wouters