Using the customer-facing website (via Customer.pl), I created a new customer user. The new customer user was sent the following email. (I've replaced actual data with stuff in [] tags.) I'd like to change the text of this email, but I can't figure out where to do so in the admin app. Does anyone know? Thanks, -Ken Subject: New OTRS Account! Hi [firstname], you or someone impersonating you has created a new OTRS account for you (Christine Twist). Login: [firstname.lastname>@oasolutions.ca]mailto:xxxxx.xxxxx@oasolutions.ca Password: <password> http://[myserver.company.ca]/otrs/customer.plhttp://%3cmyserver.company.ca%3e/otrs/customer.pl Your OTRS Notification Master Ken Anderson Senior Systems Consultant OA Solutions Victoria*Vancouver*Edmonton tel. (250) 385-4333 x219 fax. (250) 483-3380 ken.anderson@oasolutions.camailto:ken.anderson@oasolutions.ca www.oasolutions.cahttp://www.oasolutions.ca/