30 Nov
2010
30 Nov
'10
5:40 a.m.
hello, yes u can do it by configuring the agent with particilar queuues and he can see it in dashboard or u have my queue assign it to the queue so u can see in my queue shrikant On Tue, Nov 30, 2010 at 2:30 AM, Parag Bhalerao < Parag.Bhalerao@cybertech.com> wrote:
Hello team,
I have OTRS 3.0 running on Windows platform.
I want agents to see their own tickets in the dashboard. Is there a way to accomplish this? Thanks in advance for your help.
GoodWills
*Parag Bhalerao*
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