
Hi Maurice,
I have seen such an error message when I was accessing a report by editing
URL. I used and ID that did not exist! Obviously this was my fault not OTRS.
Afshar Mohebbi
On Tue, May 12, 2009 at 2:59 AM, Maurice James
Has anyone see these errors?
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Maurice James *Sent:* Wednesday, May 06, 2009 7:47 PM *To:* 'User questions and discussions about OTRS.' *Subject:* [otrs] Stats error
I get these errors while during step 2 of trying to create a report
This was from the page
Can't use string ("0") as a HASH ref
while "strict refs" in use at ../..//Kernel/Modules/AgentStats.pm line 1380.
This was from the system log
Wed May 6 09:03:12 2009 error OTRS-CGI-10 StatsGet: Can't get Stat!
Wed May 6 09:03:11 2009 error OTRS-CGI-10 StatsUpddate: Can't get stats,
perhaps you have an invalid stats id! (StatsID => 5)
Wed May 6 09:03:11 2009 error OTRS-CGI-10 StatsGet: Can't get Stat!
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