Hi, I have followed the video of Shawn Beasley from Youtube to upgrade from 3.2.6 to 3.2.8. I get a message when i update the database and Perl I get the error message while performing the perl update I get the message " The system cannot find the file specified". C:\Program Files (x86)\OTRS\OTRS\scripts>mysql -uroot otrs < C:\Program Files (x 86)\OTRS\OTRS\scripts\DBUpdate-to-3.2.mysql.sql and if i skip the above part i get the below message for PERL upate C:\Program Files (x86)\OTRS\OTRS\scripts>perl DBUpdate-to-3.2.pl Migration started... DBI connect('database=otrs;host=localhost;','otrsadmin',...) failed: Access deni ed for user 'otrsadmin'@'localhost' (using password: YES) at C:/Program Files (x 86)/OTRS/OTRS/Kernel/System/DB.pm line 253
Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<
ERROR: OTRS-DBUpdate-to-3.2-99 Perl: 5.12.3 OS: MSWin32 Time: Mon Jul 1 19:33:5 1 2013 Message: Access denied for user 'otrsadmin'@'localhost' (using password: YES) Traceback (676): Module: Kernel::System::DB::new (OTRS 3.2. Line: 224 Module: main::_CommonObjectsBase (unknown version) Line: 143 Module: DBUpdate-to-3.2.pl (unknown version) Line: 68 Got no DBObject! at C:/Program Files (x86)/OTRS/OTRS/Kernel/System/SysConfig.pm line 101. Step 1 of 10: Refresh configuration cache... C:\Program Files (x86)\OTRS\OTRS\scripts> Regards,
