Hi Flo, with Version 3.3.x
OTRS can use multiple customer company databases! ;-)
Cheers
Andreas
Am 29.08.2013 um 09:47 schrieb Florian Edlhuber
Hi,
it is in http://doc.otrs.org/3.2/en/html/external-backends.html#multiple-customer-bac...
You can use up to 10 Customer Information backends. But IIRC you can use one Company Backend.
Ciao Flo
29.08.2013 09:42 - Stefan Michael Guenther schrieb: Hello,
am I right in assuming, that it is only possible to have ONE external customer user backend, but not more?
One of our clients has bought another company and if it is not possible to connect both customer databases to OTRS, we would have to find a way to merge the two database into an internal customer database for OTRS.
Regards,
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