Hello Martin,
Can you help how can i perform this using ACL, guess Kix4OTRS is addon but
not trusted
Category : Hardware
Sub-Category : Monitor
Sub-Sub Category : Display Issue
Best Regards
Milind Tailor
Information Technology
MOL-IPS India, Mumbai Centre
Work : + 91 22 42478445
Website : http://www.molpower.com
From: Martin JERGA
To: User questions and discussions about OTRS. ,
Date: 25-01-2016 01:17
Subject: Re: [otrs] Dynamic Field
Sent by: otrs-bounces@otrs.org
Hello,
You could achieve this using ACL. I would recommend Kix4OTRS addon, which
adds Dynamic Dependent fields, that are configurable using Admin
Interface.
regards
Martin
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
milind.tailor@mol-ips.com
Sent: Sunday, January 24, 2016 4:07 PM
To: User questions and discussions about OTRS.
Subject: [otrs] Dynamic Field
Hello,
I am using OTRS 4, i want to create Dynamic Field
Eg : Category, Sub-Category, Sub-Sub Category, Sub-Sub Category
If Category is ABC than Sub-Category is XYZ etc.
Kindly help
Best Regards
Milind Tailor
Information Technology
MOL-IPS India, Mumbai Centre
Work : + 91 22 42478445
Website : http://www.molpower.com
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